Privacy Policy

Last updated: March 2026

This privacy policy explains how Crissie Bond Makeup Artist ("I", "me", "my") collects, uses, and protects your personal information. I am committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

I am a sole trader based in Chandlers Ford, Hampshire, and act as the data controller for the personal information you provide to me.

1. What Information I Collect

I may collect the following personal information when you contact me, make an enquiry, or book a service:

  • Your name
  • Email address
  • Phone number
  • Event date, venue, and location details
  • Details about the services you are enquiring about
  • Any health or allergy information you choose to share relevant to your appointment
  • Payment information (processed securely through third-party payment providers — I do not store card details)

I also collect non-personal, anonymised data through website analytics (see Section 5).

2. How I Use Your Information

I use your personal information to:

  • Respond to your enquiries and communicate about bookings
  • Confirm, manage, and fulfil your appointment
  • Process payments and send receipts
  • Send appointment reminders or follow-up messages related to your booking
  • Comply with legal obligations

I will not use your information for unsolicited marketing without your consent.

3. Legal Basis for Processing

I process your personal data on the following legal grounds:

  • Contract performance — processing is necessary to carry out the services you have booked or enquired about
  • Legitimate interests — to respond to enquiries and manage my business effectively
  • Legal obligation — where required to retain records for tax or legal purposes
  • Consent — where you have explicitly opted in, such as subscribing to a newsletter

4. How Long I Keep Your Data

  • Enquiry and booking records are kept for up to 3 years after your appointment, for business and legal purposes.
  • Financial records (invoices, deposits) are kept for 6 years in line with HMRC requirements.
  • If you enquire but do not book, your data will be deleted within 12 months of your last contact.

5. Analytics & Website Data

This website uses Google Analytics to understand how visitors use the site. Google Analytics collects anonymised data such as pages visited, time on site, and device type. This data does not identify you personally.

Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For full details of how cookies are used on this site, please see my Cookie Policy.

6. Sharing Your Information

I do not sell or rent your personal data to third parties. I may share your information only in the following limited circumstances:

  • Payment processors — to securely process deposits and payments
  • Google Analytics — anonymised website usage data only
  • Legal requirements — if required to disclose information by law or to protect my legal rights

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — you can request a copy of the data I hold about you
  • Right to rectification — you can ask me to correct inaccurate data
  • Right to erasure — you can ask me to delete your data where there is no legal reason to retain it
  • Right to restrict processing — you can ask me to limit how I use your data
  • Right to object — you can object to processing based on legitimate interests
  • Right to data portability — you can request your data in a portable format

To exercise any of these rights, please contact me at [email protected]. I will respond within 30 days.

If you are unhappy with how I handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Data Security

I take appropriate steps to protect your personal information from unauthorised access, loss, or misuse. Communications are handled via encrypted email and secure online forms. I do not store payment card details.

9. Third-Party Links

This website may contain links to third-party websites. I am not responsible for the privacy practices of those sites and encourage you to read their own privacy policies.

10. Changes to This Policy

I may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of this website constitutes acceptance of the updated policy.

11. Contact

For any questions about this privacy policy or how I handle your data, please contact:

Crissie Bond Makeup Artist
Chandlers Ford, Hampshire
[email protected]